Small Business Managed IT Services

We take the hassle out of IT maintenance and management so you can focus on growing your business! A Tech In Need is a Gold Coast based team specialising in online and onsite tech support. From computer repairs to data recovery, we can solve all your IT concerns in a prompt and friendly manner. We provide in-shop support to the greater Gold Coast area from Beenleigh to Tweed, and Online Tech Support is available for all other areas.

  • Computer Repairs
  • Computer Virus Removal
  • Office Network Setup
  • Networking and Wifi Configuration or Support
  • Data Recovery
  • And more!
call 0421 702 581

Let us help you

Contact us about your requirements and we'll get back to you as soon as possible.

Oops! We could not locate your form.

Our Small Business IT Managed Service packages are:

  • Ad Hoc IT Support

We offer an on demand service to assist your business when something has gone wrong. This service can be provided online or on site.

  • Monthly IT Maintenance

No delays, just ring us and we’ll keep you up and running in no time. As experts in the industry, a monthly onsite and/or remote plan with us will keep your IT infrastructure efficient so your employees can focus on being productive. Our managed IT maintenance plans include a 1 hour monthly health check and more. Sign up for 12 months to receive a discounted rate!

Testimonials

We recently engaged Matt from A Tech in Need to help with our IT needs for a new retail store fit out. His expertise, experience, fast & reliable service was brilliant. He identified our requirements very efficiently & effectively , and integrated a front end & back end solution that is working seamlessly for all daily operations. More importantly his exceptional back-up tech support & after sales gives us peace of mind in store moving forward. Highly recommended!!

- Mark -

I am so happy to have met Matt to look after my computer. He is so kind and friendly and takes time to explain what he has does, within reason as I wouldn't have a clue anyway, so it’s so good to feel confident with him. He listens first and then gets on and does what he needs to fix the problem. You can ask as many questions as you like and you get straight forward answers - great for an old lady like me. I would recommend him to anyone, corporate and personal. His knowledge is astounding and hes a really nice genuine bloke too and nothing is too much trouble. Very very happy and know I can get in touch if I have any other problems or queries. Thanks Matt

- Pam -

Matt provides highly professional IT support. I've used Matt for the last several years for all my IT issues and computer equipment. He is proficient and replies to emails, messages and calls fast. As I work from home a lot, he has provided me with a great set up to perform my job. I would highly recommend Matt to all.

- Jacqueline -

I run a company on the Gold Coast and right before Christmas my computer crashed and i lost everything. Matt which i have used for the last two years was instantly able to build me a brand new computer structured for my business, the new computer was up and running within days. I highly recommend Matt for his great service and quality, which is hard to come by these days. My new computer is running great and efficiently and has saved me what could have been a lot of stress over the Christmas period. Thank You!

- Kain -

I operate a live streaming company - we had a major hardware failure at 8pm, these guys took on the job - New SSD, Windows install, New Graphics card, reset Bios .. worked through the night and saved our Clients job next morning. AWESOME Guy!! can't recommend highly enough.

- Todd -

"Matt provides an excellent, professional and diligent technical service. He provides this at a very reasonable cost. He responded to me within one hour on a Sunday morning and completed the problem solution before lunch. He also took preventative measures to ensure I would not have the problem again. I would highly recommend Matt to attend to your computer needs. He provides an honest and trustworthy service for extremely good value."

- Bob -

Matt was a very helpful and patient technician Although we couldn't get my chromecast set up due to hotel restrictions, he was able to clean up my infected pc and allow me to use internet banking again Thanks for being a lifesaver Matt!

- Paul Tietjen -

I had a few issues on my Macbook, and I have no ideas with computers. Matt showed up on the weekend and quickly sorted everything that was giving me problems. He did everything in ½ hr and was reasonably priced.

- Peter West -

Matthew responded to an urgent PC issue that was two-fold. A nasty virus combined with a failing C Drive. The virus was removed and the system copied to a new drive overnight. This was fuuly tested and following a quick after hours fix with a drive seating problem all was back to normal. An excellent and timely service was provided by atechinneed.....a great tech indeed.

- Peter -

"We rely heavily on Matt for both the office & workshop, as well as our home network. He has done an amazing job and is always reliable. He even visits after-hours to ensure the job is done. Couldn't be happier as technology can be such a pain.)"

- Ed -

"Matt was the most helpful and friendly computer technician. I had all sorts of problems that needed sorting out, and he was patient and offered great recommendations. He also had my computers back very quickly and made sure to look after everything. Highly recommended for all your computer needs!!"

- Tony -

Other Services

IT Consultation

Our professional IT team can help assist with configuring internet, WIFI, emails and more.

Custom-built PC

Custom built computers that deliver unbeatable performance suited to your needs.

Computer Packages

We offer a range of competitively price computer packages for individuals or businesses.

Menu