Online Tech Support

Gone are the days of expensive drop off and collection fees for computer repairs!

Well, actually – there are plenty of computer repair companies who still charge these fees, but A Tech In Need have found a better way. We offer an Online Computer Repair Service, saving you time, effort and of course money. Online Tech Support is a completely safe, hassle free and professional method of fixing your computer problems without the hassle of your having to drop your computer to a repair shop or wait for a technician to arrive at your place.We are conveniently based on the Gold Coast but we can usually deal with  issues on-line, saving you time and money.

Computer Repairs - Gold Coast - Specialty is Online Tech Support

If your computer issue is software related (does not require replacement parts) there’s a very good chance we can fix it without even touching your computer keyboard! Online Tech Support, otherwise known as remote desktop support is clever, quick, professional, cost effective and non-disruptive to your busy lifestyle. Because our technicians know exactly what they are looking for and how to resolve computer issues, they are able to navigate your computer remotely and find and resolve problems quickly and efficiently.

Our specialty is Online Tech Support

Online Tech Support allows us to fix your computer in most instances, without your computer even having to leave your home or office and without a visit from a computer technician. Online Tech Support saves you time and money, by providing speedy and efficient solutions to your computer issues via remote access. Don’t worry –there’s absolutely no need to worry about security or privacy. Our Gold Coast based technicians are all trained and professional and we’ll ensure your computer content is kept safe and confidential at all times.

How Does Online Tech Support Work?

It’s simple. After you contact us, we guide you through download of a completely safe and recommended program called ‘Team Viewer’. Once Team Viewer is installed on your computer, our staff will commence a computer check and advise you of what the problem is and let you know the best solutions and associated costs to get your computer running as it should. We value our customers and so we offer a FREE PC CHECK UP via Team Viewer! Online Tech Support really is the most convenient method of computer repair available and we pride ourselves in being Gold Coast’s Online Tech Support Specialists!

To find out more, contact our friendly, Gold Coast based team today to speak to our IT Specialists.

Found Matt friendly and efficient. He listened to what we wanted and delivered. Our new computer and backup is working brilliantly.
Excellent and fast service. Thank you for all your help.Highly recommended
"Matt provides an excellent, professional and diligent technical service. He provides this at a very reasonable cost.He responded to me within one hour on a Sunday morning and completed the problem solution before lunch. He also took preventative measures to ensure I would not have the problem again.I would highly ...
Matt was a very helpful and patient technician Although we couldn't get my chromecast set up due to hotel restrictions, he was able to clean up my infected pc and allow me to use internet banking again Thanks for being a lifesaver Matt!
Paul Tietjen
I have been using Matt for my home business for a year or so now He's very quick to work out my issues and very reliable at any time of the day
I had a few issues on my Macbook, and I have no ideas with computers. Matt showed up on the weekend and quickly sorted everything that was giving me problems.He did everything in ½ hr and was reasonably priced.
Peter West
I have been using Matt for my home business for a year or so now He's very quick to work out my issues and very reliable at any time of the day
JamieMacline Group
So happy with having matthew back again, feel great having a reliable and quick technician to help us out.Very likeable man. Thanks Matthew!
Irene Lohrer
Matthew responded to an urgent PC issue that was two-fold. A nasty virus combined with a failing C Drive. The virus was removed and the system copied to a new drive overnight. This was fuuly tested and following a quick after hours fix with a drive seating problem all was ...
PeterGold Coast
"We rely heavily on Matt for both the office & workshop, as well as our home network. He has done an amazing job and is always reliable. He even visits after-hours to ensure the job is done. Couldn't be happier as technology can be such a pain.)"
EdNerang, QLD