‘My computer is not working!!’  I hear these words so often on a daily basis and usually from people that can’t afford too much downtime.

As technology has evolved it has made our job as techs a bit easier, and we can service you quicker, more efficiently and cheaper in some cases.

How is this you might be asking?   

Two words, remote access. Being able to access a client’s computer remotely saves so much time, and if it’s a quick fix they can get on with their day relatively quickly.

There’s obviously some technical issues and queries that need to be addressed with physical access to your computer, but for those little issues remote access can be a real time and money saver.

Forget your tech fighting Gold Coast traffic to get to you, with remote access a technician has access to your computer from anywhere in the world.

At a Tech in Need we use Team Viewer to access your computer. Team Viewer provides secure access, desktop sharing and file transfer.

TeamViewer is the perfect application for big and small business and for servicing our domestic clients.

Remote access is essentially giving an outside person access to your computer, so make sure that when you do it is to someone you trust. A Tech in Need has a sterling reputation, so if you need any computer repairs do not hesitate to contact us on 0421 702 581.